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Lara Luzel Espino has extensive experience in the fields of customer service and sales support, having worked in various roles such as Cards Quality Assurance Officer, Sales Support Unit Head, and Sales Fulfillment and Quality Assurance Unit Head. Lara Luzel has a background in Broadcast Communication and Mass Communication/Media Studies from Polytechnic University of the Philippines. Their professional history includes positions at China Bank PH, Metrobank Card Corporation, GMA Network, Inc., and contactcenter.com. Lara is dedicated to ensuring customer satisfaction, enhancing customer care channels, and improving service standards in all aspects of their work.