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Luciano P. has a strong background in IT and customer service. Luciano began their career as an Assistant Manager at Maison Artistico, where they supervised the complex and focused on providing excellent customer experiences. After that, they worked as a Credit Control Advisor at 1st CENTRAL, where they interacted with customers to resolve financial inquiries and complaints. Luciano then transitioned into the IT field, starting as an IT Systems Administrator at AXA Partners. In this role, they provided software and hardware support and monitored the IT infrastructure. Luciano then joined Acro Aircraft Seating as an IT Support Analyst, where they supported and developed the IT infrastructure as well as provided technical support. Luciano's next position was as a Network Administrator at Alwen Hough Johnson Limited, where they monitored, maintained, and updated the company's IT infrastructure and contributed to technological advancements. Currently, Luciano is working as an App Support Engineer at Chiliz, a blockchain fintech provider for sports and entertainment. In this role, they support the Socios.com sports fan engagement platform and utilizes their expertise in app support.

Luciano P.'s education history is as follows:

- From 2018 to 2020, Luciano attended The Open University and obtained a Diploma of Higher Education in Computing and IT.

- Prior to that, from 2016 to 2018, Luciano also attended The Open University and obtained a Certificate of Higher Education in Computing and IT.

- Luciano obtained a CompTIA A+ 220-1001,1002 certification from CompTIA, although the specific year is unknown.

- In 2019, Luciano received the ITIL(R) v3 Foundation Certificate in IT Service Management from QA Ltd.

- In 2018, Luciano obtained a Certificate of Achievement in Cyber Security: Safety At Home, Online, In Life from Newcastle University.

- Currently, Luciano is pursuing the CCNA - Introduction To Networks, Routing And Switching Essentials through the Cisco Networking Academy. The completion date is unspecified.

Additionally, Luciano holds the following certifications:

- In September 2020, Luciano became a Microsoft Certified: Azure Fundamentals, certified by Microsoft.

- In March 2019, Luciano obtained the ITIL(R) v3 Foundation Certificate in IT Service Management from AXELOS Global Best Practice.

- In September 2022, Luciano obtained a CompTIA A+ certification.