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Michael Bott has extensive experience in customer support and technical management, currently serving as a Customer Situation Manager at Cherwell Software since November 2013. Prior roles at Cherwell include Partner Support Team Lead, Deputy Support Manager, and various support analyst positions. Prior to joining Cherwell, Michael worked at TransUnion from August 2008 to November 2013 as Technical Office Manager and Systems and Support Engineer. Michael's career began at Sainsbury's, where responsibilities included Customer Service Assistant from November 2004 to July 2008. Education includes studies at New College Swindon from 2005 to 2008 and Bradon Forest School from 2000 to 2005.