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Faiz Akram is an experienced Business Analyst specializing in Capital Assets Management at the Municipality of Chatham-Kent, where skills in communication, troubleshooting, and project management are utilized to enhance and maintain the JD Edwards Work Order System. Previous roles include serving as a Technical Account Manager at Yardi, successfully managing multiple ERP implementation projects across Canada, and as an IT Service Delivery Analyst at Repsol, where engagement with cross-functional teams to analyze business requirements was key. Faiz also gained experience as a Project Coordinator at Delta Hotels and Resorts, contributing to procedural improvements and project deliverables in a fast-paced environment. Educational qualifications include a Bachelor of Commerce in Information Technology from Ryerson University and ongoing studies toward a Bachelor of Arts in Economics at the University of Calgary.