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Ben Groves is an experienced IT professional with a strong background in network administration, automation, and technical support. Currently serving as an Automation Architect and Internal Systems Specialist at Charter Technology Solutions since February 2022, Ben Groves previously founded and led TechTrails as CEO, specializing in K-12 technology solutions and eRate program participation. Prior roles include IT Support Specialist at Chapel Hill Christian School, responsible for network management and device deployment, and IT Technician at Lake Center Christian School, overseeing Windows Server and help desk operations for a large number of staff and students. Ben Groves possesses expertise in key business systems, network infrastructure, and technical support strategies.