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Jennifer Courtright is a skilled professional with extensive experience in IT support and quality engineering, currently serving as a Digital Quality Engineer at Charter Manufacturing since November 2012. Jennifer has held multiple roles within the company, including Knowledge Management Administrator and Service Desk Support Administrator, providing both remote and desk-side support services to end users. Previous experience includes positions at Random Lake Rod & Gun Club as Club Secretary (Volunteer) and at HDI as VP of Communications: BrewCity (Volunteer). Additionally, Jennifer has worked in various technical support and administrative roles at Guy & O'Neill, Inc., Tushaus Computer Services, Copesan, and the West Bend School District, demonstrating a strong background in customer service, troubleshooting, and technology. Educational qualifications include a Bachelor's degree in Elementary and Special Education from the University of Wisconsin Oshkosh and certifications in Microsoft Windows XP and Server 2003 from Brensten Education.