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Jami Shircel is a Customer Relationship Management Manager at Charter Manufacturing since February 2022, focusing on integrating Salesforce CRM initiatives across commercial teams. Prior experience at Kohler Co. spans nearly 18 years, including roles as Product Manager - IT where responsibilities involved collaborating with stakeholders to optimize the Salesforce platform, as well as roles as a Business Analyst and Systems Analyst managing multiple Salesforce and SharePoint projects. Jami's earlier career includes experience with SAP CRM systems and leading customer service teams. Jami holds a Bachelor of Arts degree in Organizational Administration from the University of Wisconsin-Milwaukee.