Janet Gerhard is an accomplished CXO and Partner at Inquizo since January 2014, where the focus is on helping Fortune 500 companies and start-ups navigate the evolving business landscape through innovative strategies and enhanced customer loyalty. As the Chief Executive Officer of Hospitality Gal, Janet consults for renowned brands across various industries, improving growth strategies and customer experience ecosystems. Additionally, Janet serves as a Global Advisor at Challenger, Inc. and was formerly a Master Facilitator at Gartner, contributing expertise in The Challenger Sale and Effortless Experience. Prior roles include Senior Director of Customer Engagement at Experience Engineering, Executive Director for Hospitality at newBrandAnalytics, and Account Executive at Maritz Research. Janet's extensive background in client relationship management and customer experience is complemented by a Bachelor of Science degree from Cornell University.