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Pamela Marshall Taylor, M.Ed., SPHR has extensive work experience in human resources and organizational development. Pamela currently holds the position of Vice President at Challenger, Gray & Christmas Inc., a leading outplacement consulting organization. In this role, they focus on improving the performance of individual managers and their teams.

Prior to joining Challenger, Gray & Christmas Inc., Pamela served as the Membership Director at the Human Resources Management Association of Chicago. Pamela successfully managed the membership function, including recruitment, retention campaigns, and membership marketing. Pamela also oversaw 10 Shared Interest Groups and coordinated educational programs.

Before their role in Chicago, Pamela worked as the Development Director at the Hyde Park Neighborhood Club. There, they directed development efforts, managed public relations and marketing functions, and organized special events.

Pamela's human resources experience includes their time as the Human Resources Manager at the American College of Healthcare Executives. In this role, they managed the overall HR function for a professional society with 100 employees. Pamela also supervised HR staff and controlled a significant budget.

Earlier in their career, Pamela served as a Manager of Human Resources at LabCorp and as a Sr. Employee Relations Specialist at the American Medical Association. Pamela provided invaluable guidance on job-related concerns, managed performance management systems, and counseled employees and managers on various issues.

Pamela began their career as an Assistant Director of Employee Relations at the American Bar Association. Pamela played a key role in counseling employees and managers on job-related issues and organizing employee events.

Overall, Pamela Marshall Taylor has amassed a wealth of experience in various HR and organizational development roles, making their a valuable asset to any organization.

Pamela Marshall Taylor, M.Ed., SPHR has a strong education background in the field of psychology and human services. Pamela obtained their Bachelor of Science degree in Liberal Arts and Sciences with a major in Psychology from the University of Illinois Urbana-Champaign between 1980 and 1984. Pamela further pursued their education at DePaul University, where they obtained a Master of Education degree in Human Services and Counseling from 1991 to 1994.

In 2004 to 2006, Pamela pursued their studies at North Park University, where they earned a graduate-level certificate in Non-Profit Management.

In addition to their educational achievements, Pamela holds the Senior Professional in Human Resources (SPHR) certification obtained from the HR Certification Institute (HRCI) in November 2020.