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Daniel Cardoso Mailan is a skilled Technical Help Desk Specialist with extensive experience in remote support and IT management. Currently employed at ChainBytes since November 2020, Daniel provides remote assistance for bitcoin ATMs, overseeing kiosk software installation and managing sensitive information security. Prior experience includes a role as an Analista de Suporte de Servidores N2 at Atos, where Daniel managed Windows and Linux servers, virtual environments, and addressed operational issues. Additionally, experience as an Auxiliar de Suporte at Hayamax involved user support, computer maintenance, and server management, while an internship at Cia. Cacique de Café Solúvel provided foundational helpdesk skills. Daniel holds a Bachelor's degree in Computer Engineering from UNOPAR, obtained between 2010 and 2014.