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Greg Shaw has extensive experience in leadership roles focused on people and culture across various industries. Currently serving as the National General Manager, People & Culture at Certis since October 2021, Shaw oversees a workforce of 3,500 employees and is a member of the Executive Management team, managing five direct reports and overseeing Sydney Trains contract management. Previously, Shaw held key positions such as Head of Department People & Culture at ISS Facility Services and Head of People & Operations for the APAC, Middle East, and Europe regions at Flight Disruptions. Shaw's background includes significant roles in the airline industry with Etihad, Emirates, Cathay Pacific Airways, and Singapore Airlines, alongside a foundational customer service role at Woolworths Supermarkets. Shaw's educational qualifications include a Diploma of Human Resources Management from Australian Pacific College, along with certifications in Occupational Health & Safety and Airport Station Management.