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Paul May is a Senior Business Analyst with extensive experience working with companies such as Certas Energy and npower. Paul has held various roles such as Revenue Assurance Billing Manager, Revenue Assurance Lead, Business Analyst, Analyst/Tester, and Senior Data Analyst. Paul has a Bachelor's Degree in Business Information Technology from Leeds Beckett University. Paul is skilled in leading CI initiatives, project management, data analysis, and ensuring the quality of data retrieval from customers' meters.