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Alex Charney is a skilled Customer Success Manager currently at Certain since August 2021, with prior experience at Mudflap and Meeti2i, where a strong focus on client relationships and event management was key. Notable positions included Operations and Customer Engagement Coordinator at Tyler's Mystery Tours, where Alex designed event itineraries and significantly increased company revenue through cross-selling. As Event Manager at Events and Adventures, over 300 unique events were executed, catering to diverse groups. Early career roles include Account Executive with the Oakland Athletics and various positions within the University of Missouri Athletic Department, highlighting a consistent commitment to customer engagement and operational excellence. Alex holds a Bachelor of Business Administration from the University of Missouri-Columbia.