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Chris Wilcox has a diverse range of work experience in the IT industry. Starting in 1998, they worked as a Franchise IT Support Specialist for H&R Block, supporting multiple franchise owners and their system operations. From 2002 to 2005, they served as an IT Administrator and Regional Manager for Simpson Inc. (H&R Block Franchise), overseeing 14 franchise locations and leading IT teams in various tasks. Chris then worked as the Director of IT at Jim Schwalls and Associates Inc. from 2005 to 2008, managing network and database infrastructure and researching new products and services. From 2008 to 2009, Chris was an IT Manager at 2turniton.com, responsible for server and network management, system security, and project implementation. Chris then became a Blockbuster Datacenter Administrator at AGT For Blockbuster from 2009 to 2011, handling network and database administration and resolving campaign errors. From 2010 to 2018, they worked as a System Administrator and Network Engineer at Parrish-Hare Electrical Supply, configuring and administering network infrastructure, implementing monitoring solutions, and designing website systems. In 2018, Chris joined DKBInnovative as the IT Support Manager, overseeing a helpdesk support team and ensuring accurate customer service. Following this, they worked at The 20 MSP from 2019 to 2020, first as a Tier II Lead and then as a Technical Trainer. Currently, Chris is a Manager of Client Support Services at Centre Technologies, a position they have held since 2020.

Chris Wilcox attended Canadian Valley Technology Center from 1996 to 1998, where they completed the Computer Numerical Control Programming program in the field of Computerized Machining. Additionally, they also studied at the University of Phoenix, although specific details about the degree and field of study are not provided.