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Donna Novak is an experienced Senior Operations Manager at Centene Corporation, where responsibilities include overseeing a team of 4 managers and 1300 employees in a Healthcare contact center since August 2018. Prior to this role, Donna served as a Manager at Capstone Leadership Group, LLC, providing consulting services to organizations in transition from February 2018 to June 2018. Notably, from 1991 to 2018, Donna held various managerial positions at Macy's, including Learning & Development Training Manager, where management of a team of 10 facilitators focused on delivering effective training programs was a key responsibility. Education was pursued at Fullerton College.