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Crystal Shahly has a diverse work experience in various roles and industries. Crystal started their career in 2008 as a Senior Store Manager at Aldi Foods, where they worked until 2011. Crystal then joined Papa Joe's Gourmet Market and Catering as the Manager of Store Operations from 2011 to 2016. In 2016, Crystal became an Operations Manager at Save-A-Lot until 2019. Currently, they are the Business Office Director at Cedarbrook Senior Living, a position they have held since 2019.

Crystal Shahly attended Utica High School from 1994 to 1997. After completing high school, they enrolled at Macomb Community College from 1997 to 2001. During their time at Macomb Community College, Crystal studied Business, Management, Marketing, and Related Support Services, with a focus on culinary arts.