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Hariharasudhan Murugan is a Senior Site Reliability Engineer at CDW since December 2018, specializing in software development to assist DevOps, ITOps, and support teams, while also addressing support escalation issues, optimizing on-call processes, and documenting essential knowledge. Prior experience includes roles as a Software Engineer at Polaris Consulting & Services Ltd and KARYA Technologies, focusing on incident management and technical support using shell scripting and SQL queries. Hariharasudhan completed a Bachelor of Technology in Information Technology at SVS College of Engineering in June 2016.