CCMA | Call Centre Management Association
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The CCMA is the longest established association representing the call and contact centre industry in the UK. We support contact centre management through providing opportunities to network; to openly share best practice and to increase their skills and knowledge through specialist training. Our a... Read more
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Leigh Hopwood
Chief Executive Officer
Leigh Hopwood
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Stephen Yap
Research Director
Steph Hunt
Finance Manager
Kate Law
Membership & Learning Director
Colette Moss
Learning Manager
Jade Basford
Events And Digital Marketing Manager
Laura Farrell
Engagement Manager
Rachel Newcomb
Business Support Manager
Sylvia Hewitt
Content Marketing Manager
Brett Hollins - B.comm
Judge - European Contact Centre & Customer Service Awards (ecccsa)
Siobhain Goodall
Judge
