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The Marketing Team at CCMA is responsible for promoting the association's events, training programs, and membership benefits. They develop and execute marketing campaigns to enhance brand visibility, drive engagement, and attract new members. Additionally, they produce and manage content across various digital platforms to keep industry professionals informed about the latest trends, best practices, and industry changes. The team ensures consistent and effective communication to support CCMA's mission of fostering managerial excellence in the call and contact centre industry.