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Carissa Walentiny

Senior Support Manager at Cayuse

Carissa Walentiny has a diverse work experience. Carissa started their career at Club Sport Fremont in 2005 and held various roles, including Front Desk Supervisor, Club Manager, and Membership Account Representative. In these positions, they focused on providing exceptional customer service, managing memberships, and overseeing club operations.

In 2012, Carissa joined NTM Consulting Services, Inc. (now Cayuse LLC) as a QA Specialist. Carissa worked closely with stakeholders, product owners, clients, and developers to understand requirements and define acceptance criteria. Carissa also wrote and executed test cases to ensure the delivery of high-quality features. Carissa later became an Application Specialist, responsible for implementing and testing software changes, fixes, and enhancements. As a Project Leader, they managed multiple projects, performed onsite assessments, and developed project schedules.

Carissa's career continued at Cayuse as a Senior Support Manager, where they provided senior-level support and managed support projects. Carissa also served as a Senior Modernization/Support Project Manager, focusing on modernizing client environments and ensuring project success.

Overall, Carissa Walentiny has a strong background in customer service, project management, and quality assurance, with experience in the fitness industry and software consulting.

Carissa Walentiny obtained an Associate's Degree in Social Work from De Anza College. Carissa attended the college from 2003 to 2007.

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