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Malcolm Grice is an experienced IT professional with a diverse background in service management and operations. Currently serving as the Manager of the IT Service Management Office at Catholic Healthcare since April 2022, Malcolm has previously held significant roles, including IT Service Management Senior Analyst at the Reserve Bank of Australia and IT Service Operations Manager at Anglicare Sydney. With a career that spans over two decades, notable positions include Service Delivery Manager at APRA and Senior Manager at Mizuho Bank. Malcolm began professional development with a Graduate Trainee role at 3M Australia and advanced through various positions at Endava, Mission Australia, and Andersen Consulting. Educational qualifications include an MBT in Business and Technology from AGSM @ UNSW Business School and a BInfoTech in Business Systems from the University of Wollongong.