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Catherine Mack has extensive experience in customer support and business development, currently serving as a Customer Support and Business Development IT Support professional at SMARTMD since September 2016. Previously, Catherine worked as an Account Executive at Trade Press Media Group, focusing on relationship building and event promotion for the National Facility Management & Technology show. Other roles include Condominium Sales Specialist at Mandel Group, Inc. and Major Account Sales/Sales Manager at Bell South/US Cellular, where Catherine introduced cellular technology to Milwaukee. Catherine holds multiple certificates in Business Management from Marquette University and has a background in Psychology and Business Administration from the University of Wisconsin-Milwaukee.