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As Customer Success Facilitator, Mike works with multi-unit operators to vertically integrate food service, retail, distribution and manufacturing processes. Mike analyzes business processes and manages projects, capitalizing on extensive managerial experience in logistics and food manufacturing. He is committed to developing timely and cost-effective solutions that drive client success. Mike holds a Bachelor of Business Administration from American International College and a Master of Business Administration from the University of Massachusetts-Amherst. Additionally, Mike completed training at the Institute of Industrial and Systems Engineers and holds a Certificate in Commercial Ice Cream Manufacturing from Penn State University.