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Heather Bavender currently serves as Manager of Utility Client Relations at Cass Information Systems, a position held since October 2015, where responsibilities include facilitating growth and strengthening relationships within the utility client relations team and with external partners. Previous roles at Cass include Coordinator, where Heather developed a team of client relations account representatives. Prior experience encompasses various positions at O'Charley's, including National Account Representative, and roles in leasing at CLK Multifamily Management. Heather’s career began at Discover Financial Services as an Account Manager. Educational qualifications include a Bachelor of Science in Accounting from Franklin University and an Associate of Arts in Accounting from Columbus State Community College.