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Kimmie Ritchie is an experienced professional currently serving as a Quality Assurance Specialist at Cascade Regional Blood Services since June 2021, where responsibilities include liaising with the Medical Director, managing donor contacts, overseeing deferral reports, and processing HLA antibody test results. Previous roles include Patient Ambassador at Sono Bello Body Contour Centers, Provider Customer Service Professional at Regence BlueShield, and Assistant Store Manager at Hobby Lobby. Kimmie also has healthcare experience as a Patient Care Assistant at Touchmark Retirement and has held various positions in the hospitality and banking sectors, showcasing a diverse background in customer service and operational management. Kimmie holds an Associate's degree in Medical Billing and Coding from Ultimate Medical Academy and has additional coursework from the University of Montana-Helena College of Technology.