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Carrie Hubbuch is an experienced manager in customer care with over a decade at Cars.com, where the role includes leading a team of Customer Care Specialists, enhancing employee performance, and ensuring high customer satisfaction. Prior experience encompasses leadership roles in account management and customer service, supported by a strong background in marketing and leasing coordination across various companies. Carrie holds a BA in Psychology and Women's Studies from Illinois Wesleyan University, supplemented by studies at the University of Wollongong.