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Xiyao Wu has a diverse work experience spanning multiple industries. In 2016, they joined the Singapore Armed Forces (SAF) as part of the Marksman Team (CMT), where they served until 2017. In 2019, they worked as a Quality Assurance and Automation Intern at Mitsubishi Heavy Industries for a brief period. In 2020, they had two internships - first as a Regional Operations (Data Analytics) Intern at Shopee, and later as a Student Consultant at ams AG. In 2021, Xiyao Wu worked as an Operations Data Analyst at FedEx until 2022. Xiyao then joined Shopee as a Product Manager in 2022, holding the position until 2023. Currently, they are a Product Manager at CareHealth, starting in April 2023.

Xiyao Wu completed their Bachelor of Engineering in Industrial Systems Engineering and Management at the National University of Singapore from 2017 to 2021. Prior to that, they obtained their GCE A-Level degree from Hwa Chong Institution between 2009 and 2014, with a focus on physics, chemistry, math, and economics.

In addition to their formal education, Xiyao Wu has also obtained several certifications. They completed the Technical Product Management Program at Product Manager HQ in August 2022. In April 2021, they obtained the AI for Industry (Foundation in AI) certification from AI Singapore. Moreover, Xiyao Wu also achieved proficiency in Japanese language at an intermediate level, certified by the National University of Singapore in January 2021.