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James Carlin, MBA, is an experienced professional currently serving as an Associate Product Manager at CareFirst BlueCross BlueShield, where responsibilities include tracking project progress, supporting documentation, and facilitating communication among various teams. Prior to this role, James worked as a Retirement Plan Specialist at FIS and as a Financial Services Representative at T. Rowe Price, both focused on providing financial solutions and support to participants. James has a strong background in human resources from Charles Entertainment, overseeing various HR functions, and began a career in customer service roles at Martins Food Stores. James holds an MBA with a concentration in Project Management from Mount St. Mary's University and a Bachelor's degree in Management from Towson University, along with an Associate's degree in Business Administration from Carroll Community College.