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Andy Smith has over 30 years of work experience in various roles and industries. Andy began their career as a Quality Control/Production Worker at General Foods before moving on to h.h. Gregg Appliances and Electronics, where they worked as an Electronic Department Manager. Andy then transitioned to the call center industry, managing call centers for companies such as DialAmerica Marketing, Transcom, and Teleservices Direct. Andy developed hiring and training practices that improved profitability and achieved success in managing all aspects of call center operations. Andy also worked as the Director of Sales and Operations at NewPros Communications and as the Director of Sales and Marketing at Key Rental Solutions. Andy has experience in developing brand strategies, implementing sales strategies, and driving business growth. Most recently, Andy served as Vice President of Client Services at Teleservices Direct, where they managed key client relationships and executed programs to maximize client success. Throughout their career, Andy has consistently demonstrated strong leadership, customer service, and sales skills.

Andy Smith's education history includes a Diploma in College/University Preparatory and Advanced High School/Secondary Diploma Program, which was obtained from Lafayette Jefferson High School from 1966 to 1979. Later, from 1991 to 1994, Andy attended Indiana University Bloomington and earned a Bachelor of Arts (B.A.) degree in Psychology.