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Yasser Santiago is an experienced Information Technology professional with a robust background in system and network administration. As the Information Technology System Administrator at Care Resource since July 2019, Yasser manages IT operations across seven locations in Miami and Broward, utilizing expertise in Windows Server 2012/2022, RDS Gateway, and Active Directory with Azure AD Hybrid. Prior roles include System Administrator at Cyzerg Logistics Technology, where Yasser oversaw domain DNS management, MS Exchange Server maintenance, and disaster recovery solutions, as well as IT Support Specialist at United Data Technologies, Technical Support Specialist at ITRIP, and Help Desk Specialist at ETECSA. Yasser holds a Bachelor of Engineering in Telecommunications Engineering from the University of Havana.