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Donna McNicholas possesses extensive experience in account management and customer success across various industries. Currently serving as an Account Management/Customer Success Manager and Customer Compliance professional at CardCash.com since February 2018, Donna has contributed to helping customers save over $50 million through the company's vast inventory of discounted gift cards. Prior to this role, Donna spent over two decades at Emcon Associates, Inc., holding multiple managerial positions focused on account management for a Facilities Management Company, with expertise in plumbing, environmental services, and healthcare clients. Donna began the professional journey as a Staffing Coordinator at Nursing Enterprises Inc., a temporary staffing nursing agency.