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Elizabeth Best is currently a Customer Success Manager at Transpond, having previously held the same title at Capsule, Flexera, and L3B Consulting. Prior to their roles in customer success, Elizabeth worked as a Support Analyst at Ex Libris and as a Release Manager at Crosscap Media Services. Elizabeth's extensive experience in the technology industry spans over two decades, with a background in library automation software and computer development. Elizabeth holds a Master of Science in Computer Technology in Education from Nova Southeastern University, a Diploma of Technology in Computer Technology/Computer Systems Technology from Camosun College, and a Bachelor of Arts in Economics from Western University.