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Gismell Abud has extensive experience in quality assurance and training in the healthcare industry, holding various managerial roles at companies like Capital Rx, Affinity Healthcare, and OrthoNet LLC. With a strong background in developing and maintaining quality improvement policies and procedures, Gismell Abud has demonstrated expertise in overseeing call center operations and managing customer contracts. Additionally, Gismell Abud holds a Bachelor's Degree in Computer/Information Technology Administration and Management from Berkeley College-New York.