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Sandra Paulos is an accomplished Learning Manager at Capital One and a Global Field Effectiveness Leader at Papaya Global. With extensive experience at American Express, Sandra held various leadership roles, including Director of Global Field Enablement, where strategy and execution for significant sales segments were managed. Contributions included establishing a comprehensive training strategy for high-performing sales channels and developing training for both internal teams and external vendors. Prior roles involved enhancing training for account development and managing operations for Canadian Merchant Services. Sandra holds a PhD in French Language, Literature and Cultural Studies from the University of Wisconsin-Madison, an MA from Middlebury College, and a BA from St. Cloud State University.