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Jayvelyn Diaz is an experienced IT professional with a strong background in technical support and operations analysis. Currently serving as an IT Operation Analyst at Cambria Software Phils. Inc since April 2021, Jayvelyn has previously worked as an Assistant System Engineer at Tata Consultancy Services and as an Information Technology Officer at Sodexo. Prior roles include Technical Support Analyst at Convergys and technician at Allegro MicroSystems, LLC. Jayvelyn's academic credentials include a Bachelor's degree in Technology in Information Technology, with a specialization in Computer Engineering Technology/Technician, obtained from the Technological University of the Philippines from 2008 to 2011.