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Ana Santos has extensive experience in project management, document management, and information technology, currently serving in multiple roles at Câmara Municipal de Lisboa since 2003, including Project Management, Trainer, IT Specialist, Systems Administrator, Information Security Administrator, and member of the Record Management Team. Prior to this, Ana Santos worked as a teacher at EPGE and Externato Alexandre Herculano from September 2002 to December 2003. Ana Santos holds a nível III degree in Informatics from Instituto Politécnico de Lisboa and has a secondary school diploma in Computer and Information Sciences from Escola Sec. Augusto Cabrita, along with earlier educational qualifications from Escola preparatoria Álvaro Velho and Escola nº5 do Barreiro.