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Kulwant Hira is a seasoned professional with extensive experience in service delivery and business process management. Currently serving as a Service Delivery Manager and Business Process Lead at Tata Consultancy Services since July 2015, Kulwant has also worked as an HR Functional Consultant within the same company. Prior experience includes a role as a Senior Associate at WNS, focusing on the travel domain from November 2009 to July 2015. Kulwant Hira holds an MBA in Human Resources Management from ICFAI Business School, Pune, and a Bachelor of Science in Zoology from Modern Education Society's Nowrosjee Wadia College, Pune.