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Carlos Franco is a production manager at Call Criteria, where Carlos also works as a speech analyst and account manager. Carlos has previous experience as a medical data analyst at XpertDox and Clariness, as well as a patient enrollment manager at Clariness. With a background in medicine, Carlos has worked as a medical interpreter at Surrogacy Doctors and has a Bachelor of Medicine and Bachelor of Surgery degree from Universidad Nacional Autónoma de Honduras. Additionally, Carlos holds a Master of Business Administration degree from Universidad Tecnológica Centroamericana.