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Heidi Normann Eriksen currently serves as the Commercial Director (CCO) at CA - Karrierepartner og a-kasse since October 2023. Previously, Heidi held the position of Head of CRM Marketing at Danske Bank from January 2022 to October 2023, leading a team focused on enhancing customer experience through personalized marketing strategies. Prior roles include Head of Marketing at Aller Media A/S, Director of Paid Content and Marketing at Ekstra Bladet, and responsibilities at Aller Media A/S in digital business and subscription management. Early career experience includes marketing roles at TV 2 DANMARK A/S, Bonnier Publications A/S, and Codan Forsikring. Education includes an Executive Diploma in Leading Media & Entertainment Companies from CBS, a Management Program from Aller Media A/S, and a marketing degree from Copenhagen Business School. Heidi has a proven track record in driving digital transformation, developing marketing strategies, and enhancing customer engagement.