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Erika Enlow has a diverse work experience spanning several companies and roles. Erika began their career as a Customer Service Representative at NORIDIAN HEALTHCARE SOLUTIONS, LLC, where they gained knowledge in Medicare DME products and claims processing systems. Erika then transitioned to CoreLink Administrative Solutions, where they worked as a Business System Analyst II. In this role, they were responsible for triaging issues, problem-solving, and providing real-time updates to customers. Erika'sprimary focus was on claims and membership processing systems, EDI/XML transactions, and client-server applications. After seven years at CoreLink, Erika joined American Farm Bureau Insurance Services, Inc. - AFBIS, Inc. as a Support Specialist II. In this role, they provided support and assistance to customers. Currently, Erika is working at Bushel as a Customer Support Specialist II.

Erika Enlow pursued their education at Minnesota State Community and Technical College from 2007 to 2010, earning an Associate of Arts and Sciences - AAS degree. The field of study for their degree is not specified. In addition to their degree, Erika obtained several certifications. In 2018, they completed the Crucial Conversations certification from VitalSmarts. In 2017, they obtained certifications in Effective Facilitation and Real World Agile from Agile Transformation Inc. Furthermore, in 2015, they achieved the certification in Achieving IT Service Excellence from Ouellette & Associates Consulting Inc.