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Daniela Nicheva is a seasoned professional with extensive experience in customer experience management, sales, and marketing. Currently serving as the Customer Experience Senior Manager at Bulsatcom since August 2020, Daniela has successfully led initiatives that enhanced customer satisfaction. Previous roles include Sales and Marketing Senior Manager at Avenir Telecom, Co-Founder and Managing Director of RevTag Ltd., and various leadership positions at MAX Ltd., Samsung Electronics, Neterra, and VIVACOM, where Daniela directed large teams and implemented sales strategies across multiple sectors. Daniela's academic background includes advanced degrees in Engineering, Economics, and Management from various prestigious universities in Bulgaria.