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Raynaldo Quinones is an experienced professional with a robust background in customer experience and management. Currently serving as a Customer Experience Manager and Skills Trainer at Blue Stream Fiber since August 2011, Raynaldo excels in interpersonal relations and team motivation. Prior experience includes a managerial role in Marketing, Customer Relations, and Development at Vacation Network, Inc. from May 1995 to July 2011, where Raynaldo implemented systems for efficiency, managed bilingual client relations, and oversaw operations across multiple departments. Raynaldo's foundational skills were further developed during service as an Airborne Infantry Specialist in the US Army, emphasizing resource management and leadership under pressure. Raynaldo holds an Associate in Science degree in Business Administration and Management from Broward College.