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Norman Tynan is an experienced professional with a diverse background in logistics, customer service, and business analysis. Currently serving as the Logistics Manager at Buffalo City Mission, responsibilities include handling client requests, scheduling, and managerial reporting. Concurrently, as a Fulfillment Associate at Amazon, Norman takes on Learning Ambassador duties alongside outbound tasks. Previous roles include Business Analyst at defi SOLUTIONS, Customer Service Representative at KeyBank, and Multi-site Supervisor/Cleaner at Janitronics Facility Services. Additional experience includes a Line Lead position at Sonwil Distribution Center, Dispatcher at AAA Western and Central New York, Proficiency Coach Team Lead at Bank of America, RHI Management Resources Contract Consultant at HSBC, and Commercial Business Group Reconcilement and Control Contract Consultant at Citi. Norman holds an Executive Master of Business Administration and a Bachelor of Science in Business Management from Fairleigh Dickinson University, as well as educational experiences at County College of Morris.