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Jessica Storey is an experienced professional with a strong background in team management and customer service within the financial services sector. Currently serving as a Team Manager at BT Financial Group since May 2017, Jessica focuses on achieving business service and financial targets through effective employee engagement and operational management. Prior experience includes a Senior Customer Service Provider role at Asgard Wealth Solutions, where Jessica contributed to staff development and workflow management, and various positions at MLC Australia, including Team Leader and Senior Customer Service Provider, emphasizing leadership and customer service expertise. Early career experience includes customer service responsibilities at FlexiPlan Australia Ltd and administrative roles in the winery sector. Education was completed at Carine High School.