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Roy Pacitto has worked in the IT industry since 1992. Roy started their career at Shields Health Care Group as the Director of Reimbursement in 1992. In 1995, they joined Bryley Systems Inc. as the V.P. of Business Development. Roy then became the Director of Business Development, managing IT services, virtualization, cloud computing solutions and secure IT, helping small and medium businesses in New England manage, optimize and secure their IT infrastructure. Roy also served as the Technical Services Manager and Senior Account Executive at Bryley Systems Inc.

Roy Pacitto obtained a Bachelor of Science (B.S.) in HRTA from the University of Massachusetts Amherst, followed by a M.A. in Business Administration from Framingham State University. In 2007, they obtained a certification in iPEC Coaching from the iPEC Certification - (ACTP) Accredited Coach Training Program by International Coach Federation. Roy also holds a certification in VMWare Sales Professional VSP5 and Cisco Small Business Solutions for Account Managers (SBAM).