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Ruth Trieger has held various roles in the customer experience field since 2009. Ruth began their career as a Visual Merchandiser at Patagonia and held various roles there until 2015, including Assistant Manager, Customer Experience Training Supervisor, and Customer Experience Trainer. Ruth then moved on to the Pocatello Ski and Snowboard Association as a Web Designer and Site Administrator. In 2021, they became a Member Experience Manager at Bright Cellars and is currently the Director of Customer Experience at BRUNT Workwear.

Ruth Trieger obtained their Bachelor's degree in Journalism from the University of Nevada, Reno between 2005 and 2010.