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Neil Mullen is an experienced marketing professional with a strong background in customer relationship management and marketing strategies. Currently serving as the CRM Manager at Brown Thomas Arnotts since November 2018, Neil previously held several key positions, including EU Marketing Manager at Office Depot UK and Customer Retention & Insight Marketing Manager at Tesco Mobile Ireland, where expertise in subscriber profiling and churn reduction strategies was developed. Neil's earlier roles include Lecturer in Business English at Jinan University and Head of Marketing at Tesco Mobile Ireland, focusing on advertising and retention strategies. Additionally, Neil was the Clubcard Brand Manager at Tesco Ireland, ensuring effective representation of the Clubcard brand. Educational qualifications include a Graduateship in Marketing from the Marketing Institute of Ireland.