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Krista Heinicke has a diverse work experience spanning several industries. Krista started their career in 1991 as a Co-Owner of Chez Pierre, where they handled various responsibilities including marketing, management, and personnel hiring. Krista then worked at Williams-Sonoma, Inc. from 2002 to 2009 in sales, demonstrating excellent customer service skills and managing inventory. From 2005 to 2009, they worked as a Senior Publicist at Wilkinson Brown, providing marketing and publicity services to a diverse client base. At The Broadmoor, they held multiple roles, including Sales Assistant, Food and Beverage Marketing and Public Relations Manager, Food and Beverage Office and Public Relations Manager, and finally Director of Public Relations. In these roles, they were responsible for managing social media, securing media relationships, collaborating with various departments, and facilitating public relations opportunities. Krista'swork included successfully promoting the hotel through various media outlets and launching new visitor centers.

Krista Heinicke attended the University of Colorado Colorado Springs from 1990 to 1995, where they studied Communications and obtained a degree in that field.