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Warren Mason has a background in IT and customer service, with experience working for various companies such as British Red Cross, Sofina Foods Inc., DNV, Brantano & Jones Bootmaker, and emh group. Warren has held roles such as IT Service Delivery Squad Lead, IT Systems Engineer, Software Engineer, IT Administrator, Customer Service Advisor, and ICT Application & Support Apprentice. With a focus on customer satisfaction and maintaining excellent relationships, Warren's expertise lies in handling IT issues, supporting customers, and ensuring efficient service delivery. Warren's educational background includes NVQ Level 2 in ICT Systems and Professional Competence.