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British Gas

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At British Gas we’re always looking at new ways to save energy and money for our customers. Everything we do from our trusted engineers to helpful call centre agents, and innovative product owners to digital marketing specialists, is about providing affordable, hassle-free service to keep British... Read more

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Jana Siber

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Bev Rowney
Head Of Service Excellence
Leigh Currie
Contact Centre Manager - Head Of Site
James Corcoran
Head Of Strategic Brand Partnerships
Jamie Ringsell
Head Of Customer Analytics & Insight
Katherine Thackray
Head Of Customer Analytics And Insight
Laura Millard
Head Of Customer Engagement
Nicky Robins
Head Of Hr, Home Repairs & Support Services
Pam Gregory
Head Of Customer Service
Paula Currey
Head Of Energy Customer Contact
Steven Coulthard
Head Of Commercial Operations
Paul Mitchell
Head Of Transformation Delivery
David Batstone
Head Of Sales Strategy
David Wilkinson
Head Of Strategic Planning
Katie Fawcett
Head Of Customer Operations
Niall Cottrill
Head Of Data Strategy
Shaun Pitman
Head Of Data Strategy Analytics
Stephanie Doyle
Head Of Partnership Sales -hive
Steven Thomas
Head Of Data & Business Intelligence
Jennifer Plews
Head Of PR At British Gas
Lucy Bryant
Head Of Marketing | Energy
Samantha Taylor
Head Of Group Marketing
Sarah Bingham
Head Of Digital Sales
Simon Wood
Head Of Pricing And Costing
Stephen Brayne
Head Of Metering Contracts
Claudine Wallis
Head Of Systems (planning & Telephony)
Laura Miller
Chief Financial Officer
Mike Thomas
Chief Financial Officer, British Gas Services
Alex Galsworthy
Head Of Product Performance - Service & Repair
Dan Cross
Head Of Product - Electrical Services (interim)
Kerrie Lacey
Head Of Design & Delivery
Mark Shakespeare
Area Customer Delivery Manager / Chair Of Centrica Forces Network
Paul Lodwidge
Head Of Consumer Products And Propositions
Tom Edward Lane
Head Of Design
Kirsten Cairns
Payment Operation Direct Debit Manager
Abi Jenkins
Brand Marketing Lead
Jackie Wildsmith
Senior Manager, Marketing, Governance & Conduct (promoted From Manager Dec 2020)
Joe Williams
Marketing Lead (net Zero)
Megan Kirby
Marketing Communications Lead
Neil Tomlinson
Marketing Communications Manager